GDPR Compliance

Last Updated: December 1, 2024

aisona.tech is committed to full compliance with GDPR and protecting the privacy rights of all individuals in the European Union.

Our GDPR Commitment

We have implemented comprehensive measures to ensure full compliance with GDPR for all personal data processing activities related to our AI services.

100%
GDPR Compliant
30 Days
Response Time
24/7
Data Protection

GDPR Principles

Lawfulness and Transparency

We process personal data lawfully, fairly, and transparently.

Implementation:

  • Clear privacy notices and consent mechanisms
  • Transparent data processing purposes
  • Legal basis identified for each activity
  • Regular compliance audits

Purpose Limitation

Data collected only for specified, legitimate purposes.

Implementation:

  • Data used only for AI service delivery
  • Clear communication of data use
  • No incompatible further processing
  • Regular purpose reviews

Data Minimization

Only minimum necessary data collected and processed.

Implementation:

  • Collection limited to service requirements
  • Regular data audits
  • Automated retention policies
  • Privacy by design architecture

Data Accuracy

Personal data kept accurate and up to date.

Implementation:

  • User account self-service updates
  • Data quality validation
  • Prompt error corrections
  • Regular accuracy reviews

Storage Limitation

Data kept only as long as necessary.

Implementation:

  • Automated retention schedules
  • Regular deletion of expired data
  • Clear retention periods
  • Secure destruction procedures

Security

Appropriate technical and organizational security measures.

Implementation:

  • End-to-end encryption
  • Advanced access controls
  • Security testing and assessments
  • Incident response procedures

Your Rights Under GDPR

As a data subject, you have specific rights regarding your personal data:

Right of Access

Request a copy of your personal data

Free
Process: Submit request via AI chat agent
Timeframe: Within 30 days

Right to Rectification

Correct inaccurate or incomplete data

Free
Process: Update through account or chat agent
Timeframe: Within 30 days

Right to Erasure

Request deletion of your data

Free
Process: Submit deletion request via chat agent
Timeframe: Within 30 days

Right to Data Portability

Receive data in structured format

Free
Process: Request export through chat agent
Timeframe: Within 30 days

Right to Restrict Processing

Limit how we process your data

Free
Process: Submit restriction request via chat agent
Timeframe: Within 30 days

Right to Object

Object to processing based on legitimate interests

Free
Process: Submit objection via chat agent
Timeframe: Within 30 days

Exercise Your Rights

To exercise any rights, chat with our AI assistant 24/7. We verify identity and respond within 30 days.

Legal Basis for Processing

Under GDPR, we must have a legal basis for processing personal data:

Contract Performance

Processing necessary to provide AI services

Examples:

  • Account management
  • Service delivery
  • Technical support
  • Billing

Legitimate Interests

Processing for legitimate business interests

Examples:

  • Service improvement
  • Security monitoring
  • Analytics
  • Fraud prevention

Legal Compliance

Processing required by law

Examples:

  • Tax obligations
  • Regulatory reporting
  • Legal requests
  • Audit requirements

Consent

Processing based on explicit consent

Examples:

  • Marketing communications
  • Optional features
  • Research participation

International Data Transfers

Our services may require transferring data outside the EEA. We ensure adequate protection through:

Safeguards:

  • • Standard Contractual Clauses
  • • Adequacy decisions
  • • Technical measures
  • • Regular monitoring

Recipients:

  • • Cloud providers
  • • Payment processors
  • • Analytics services
  • • Support tools

Data Breach Response

Our Response Process

Detection

  • • 24/7 monitoring
  • • Immediate assessment
  • • Risk evaluation

Notification

  • • Authority within 72 hours
  • • Affected individuals if high risk
  • • Clear communication

Recovery

  • • Immediate containment
  • • System recovery
  • • Preventive measures

GDPR Questions?

For GDPR-related questions, data requests, or to exercise privacy rights, our AI chat agent is available 24/7.

💬 Chat with our AI GDPR Assistant

Get instant help with data requests, GDPR questions, deletion requests, or privacy concerns.

Business Address: 37 Evagora Palikaridi, Limassol, Cyprus

Phone: +357 (97) 888-064