Cancellation Policy

Last Updated: December 1, 2024

Simple cancellation policy for monthly AI services. Cancel anytime - no refunds, service continues until your paid period ends.

Cancellation Process

Currently, all subscription cancellations are processed through our customer support team to ensure proper account handling and data preservation. While we're working on self-service options, our support team provides immediate assistance and confirmation.

No Refunds Policy

We operate a strict no-refunds policy. You can cancel your monthly subscription anytime to stop future billing, but no refunds are provided for current or previous billing periods.

No Refunds
Ever Available
Cancel Anytime
Stop Future Billing
Service Continues
Until Period Ends

Cancellation Options

Monthly Subscription Cancellation

Anytime before next billing

No

Contact customer support to cancel

Details:

  • Cancel anytime before next monthly billing cycle
  • Service continues until current paid month ends
  • No refunds for current or past billing periods
  • Future monthly charges will be stopped immediately

Service Issues/Downtime

Case by case

Service

Report issues immediately via customer support

Details:

  • Must report within 48 hours of issue
  • Significant service interruption documented
  • Service credits at our discretion only
  • No monetary refunds available

Billing Disputes

Within 30 days

Dispute

Contact support with billing details

Details:

  • Technical billing errors only
  • Must provide documentation of error
  • Resolution may include service credits
  • No cash refunds available

How to Cancel Your Subscription

1

Cancel Your Subscription

Stop future billing immediately

  • Contact our customer support team
  • Provide your account information for verification
  • Request subscription cancellation
  • Receive immediate confirmation of cancellation
2

Confirmation & Service Continuation

Your service continues until period ends

  • Email confirmation sent immediately
  • Service continues until end of current paid month
  • No future charges will occur
  • Data export instructions provided
3

Use Remaining Service Time

Full access until your paid period expires

  • Continue using all features until month-end
  • No service interruption during paid period
  • Download your data and configurations before expiry
  • Migration support available if needed
4

Account Closure

Account deactivated at period end

  • Service access ends at last day of paid month
  • 60-day grace period for data export
  • All data securely deleted after grace period
  • Reactivation possible by starting new subscription

Important Information

No Refunds Available

  • • No refunds for any billing periods
  • • No partial month refunds
  • • No refunds for unused service time
  • • Policy applies to all subscription types

What You Get

  • • Service until end of paid period
  • • Complete data export assistance
  • • 60-day data access after service ends
  • • Zero cancellation fees

Need to Cancel Your Subscription?

Contact our customer support team for immediate assistance with subscription cancellation.

💬 Contact Customer Support

Get instant help with subscription cancellation, billing questions, or data export before your service ends.

Business Address: 37 Evagora Palikaridi, Limassol, Cyprus

Phone: +357 (97) 888-064